“For Diamond and Black Diamond members only, please message our concierge service after completing both steps above. To gain access to the two additional products you paid for, please text the following information to the number 916-670-1377: the package you purchased, your email address, and your full name. Once verified, we will send you the link to create your portal access. Please note that this is only for Black Diamond and Diamond members who have paid for the concierge service.”